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Welcome to the Frequently Asked Questions.

This page provides help with the most common questions about web design and our website design services.

Website Template Design

How can I download the template after purchase?
After your purchase, just login to your account in our website, click on Downloads tab and click on the Download link.

Do you provide template installation services?

Yes, you can order the Template Installation Service and then email us the necessary information such as your website URL, FTP account, DB info or hosting cPanel login.

Do you offer Template customizations?
Yes, we do provide this service, just contact us and send the details for your task, and we will respond as soon as possible.

What kind of support do you offer?
Our customer support team is available to answer your questions. If you need help, please email us to

Website Design

What is a Domain Name?
A domain name is your digital address that people will use to visit your website. For example, the domain name for our website is

What is a Website Hosting?
The host is the storage where your website lives. Websites are hosted/stored on special computers called servers. When someone enters your domain name in a web browser, the browser will fetch your website content from your website host.

Cost: the cost of your hosting depends on the specific needs of your website and the chosen hosting plan.

What is a Website Template?
A website template (or web template) is a pre-made website design that allows you to have a professional-looking website.

What is Responsive design?
Responsive web design adjusts your site’s appearance according to the computer, mobile, or tablet device that is accessing it.

What is a Business Email Address?
Once you have the domain name, you can use it to create a business email address.

Website Redesign - Why and When?

If the site does not work well on all devices
Nowadays, people browse websites from desktops, laptops, tablets, smartphones and all kinds of mobile devices. Make sure all the pages on your website look good on all mobile devices.

If the site has awkward navigation
Provide the best experience for your users by providing them with the easiest possible navigation.

If the site loads slowly in the browser
The speed of websites is of great importance for their success. The loading speed of your web pages is also important for your SEO and therefore their position among search engines, i.e., the slower they are, the further back in the search results they will rank.

If it is difficult to add additional features
Always build your website so that you can easily add additional features to it, which will allow it to grow as your business grows without having to repair the entire site later.

If it is impossible to update the content
Maintaining good content plays a huge role in the success of your website. The ability to update and add new content is extremely important, and you should be able to do this quickly and easily using a content management system for your site.

If the site is difficult to find
If your old site is not optimized for search engines or uses old technologies such as flash graphics, hidden text or poor site architecture, then search engines like Google will find it difficult to index it, and therefore it will not appear in the results.

If the site looks outdated
People redesign their sites for a variety of reasons, but the main one is outdated vision, which can harm your business at a time when consumers choose between companies with similar activities then, most likely they will go to a company that has a good-looking and easy to use website because it inspires confidence that the company is up-to-date and evolving.

Website SEO

What Is Search Engine Optimization (SEO)?
SEO - "Search Engine Optimization" means the process of optimizing-improving your website to increase its visibility when people search for products or services related to your activity in the search engines.

Why SEO is very important for your website marketing?
SEO is a fundamental part of digital marketing because most of the people use search engines like Google to find the information, products and services they need.

Do I need SEO services?
If you want to grow your business then search engine optimization (SEO) is one of the main strategies for you.

How SEO Marketing Works?
First, the search engines like Google use bots to scan, or crawl, different websites on the web to better understand what the site is about and putting them in an index.

Next, algorithms analyze the websites in the index, taking into account their ranking factors, to determine the order pages should appear in the search results for a given query. Here's how search bots estimate how well a web page оr website can give the searcher the exact information he was looking for. 

Website Maintenance

Why do I need website maintenance?
It is important to keep your website up to date with the necessary security updates.

Can I cancel my maintenance plan at any time?
Yes, you can cancel your maintenance plan at any time, all you have to do is send us an email inquiry.

Can I change my maintenance plan?
Yes, you can change your maintenance plan at any time.

What does the website maintenance package include?
The monthly website maintenance package varies from customer to customer, as each company has specific goals and objectives.

How do payments work?
Payment is made at your choice, ie. in monthly installments or once a year. Invoicing is done depending on the preferences of our customers. Please contact us to discuss your specific invoicing needs.